We sell directly to our customers via the internet. That means that you pay much less for a high quality product - straight from us to you. It's true, you will be able to buy products of similar quality (and specification) but you'll have to pay 2 or 3 (or ?) times the price. Our products are in a league of their own without seriously denting your budget. We're not just talking about keeping prices low, we're doing it . . . Red5 Audio consists of a small, dedicated team of people. We have offices in Scotland (UK) and Florida (USA). We are committed to delivering the best products at the best prices. Whether you are a professional or a home enthusiast, our products are sure to surpass your expectations . . We understand that many people prefer to try out and handle new products before making a purchase. However, the nature of buying over the internet means you don't have this privilege. That's why we give you our assurance that you'll be delighted with our products. If for any reason you're not, you can return your purchase for a full refund (excluding postage) within 14 days (starting from the day you receive your order). You don't even have to give us a reason (although feedback is most helpful). It's a genuine 'no quibble' policy. We're always working on new products to complement our existing range. As we continue to grow, you'll see us deliver new and exciting products, all designed and built to the same high standards. Keep your eye on the news section for further details. When you buy one of our products we make sure that all the "good bits" are included in the price. For example, our RV8 and RV10 microphones include an Aluminium Flight Case and sturdy Shock-mount in the package. You'll also notice that we haven't skimped on quality either -these accesories are well designed and built to the same high standard as the mics themselves. Excellence comes as standard. (We think you'll be impressed)